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Answers to the most frequently asked questions
We understand that security is essential when buying online. That's why we have worked hard to create one of the safest online shopping environments in the industry.
Your order information is encrypted and transmitted over our secure (SSL) server technology.
From the moment you place your order until it leaves our warehouse, if we see something that's not clear, we'll contact you BEFORE we charge your credit card. We want it to be right, the first time
We take extra steps to carefully validate all credit card information. You can be secure in the knowledge that we're protecting you from unauthorized charges. And, by keeping fraud down, we can also keep prices down.
Only the people responsible for processing your order see your personal information.
When your order ships, we go an extra step to protect your packages in transit. Our exclusive Sonco system protects your shipment from being "hacked" by protecting the tracking number. You can log in anytime, day or night, to track your order in real-time.
In the unlikely event that an unauthorized charge does occur, the Fair Credit Act guarantees you zero liability for any loss. Please notify us promptly upon receipt of your credit card statement.
With competitive pricing throughout the store, a price match guarantee that applies no matter how you choose to pay and a range of benefits to make life easier, shopping with Sonco makes sense today more than ever.
We go to great lengths and huge expense to keep as much stock on-site at all our branches for our valued customers to take away immediately. Please be sure when checking out our competition that the stock you are interested in actually exists!
At Sonco, our passion is to bring the highest quality large print products to all our customers while meeting or exceeding expectations for reliable service.
We help our customers choose field tested and proven effective products for their application, always keeping safety and security as the highest priority.
We constantly strive to be America’s most trusted perimeter security brand. Sonco has unmatched experience and expertise in this field.
We take our jobs seriously so that our customers are not open to unnecessary liability when it comes to protecting people and assets.
At Sonco, we provide you with free proof design services so that you can see what you are getting before you place your order. Request a printable proof of your custom order to present at meetings for final budget approval. Everyone can see exactly how your event signage, banners, stands, or flags will look. Consult with us to choose the perfect material for your printing. We check your image quality, resolution and size to make sure your printed materials will look terrific. If you need help with the design or file creation, our professional design services team can give you a quote. Click here to learn more about our design services.
At Sonco, buying online just got easier. Sonco Apruve Credit Program extends open lines of credit to all our business customers. Now, you can get what you need from our online store, but pay for it later - no credit card needed. Using a purchase order or paying on terms has always been a manual process and didn't work well within our online store. With Sonco Apruve Credit Program's B2B Credit Network, we're happy to make this process easier for our customers in order to improve your purchasing experience. Click here to learn more about the Sonco Apruve Credit program.
At Sonco, we developed a CashBack Program to provide you with wholesale savings opportunities and reward you for achieving business growth. In addition to the savings you get by purchasing on the front end of the store, our CashBack Program will pay a back end extra rebate rewards to customers meeting annual purchase goals on selected products and a rebate for year-over-year purchase growth with Sonco. Click here to learn more about the Sonco CashBack Program.