How can we help?

Answers to the most frequently asked questions

HOW TO PLACE AN ORDER

Talk To A Product Expert

You can reach out to our sales team at any of the above methods or contact our customer support team.

How To Cancel Or Change An Order

Contact our customer support team for any order changes or cancellations.

Accepted Payment Methods

We accept all major credit cards, including MasterCard, Visa, American Express and Discover. To qualify for Net 30 Terms, please take a look at our credit options available. We offer automatic Net 30 terms with a hard-copy Purchase Orders to schools, universities and municipalities in the U.S.

When Will My Credit Be Charged?

Your credit card will be charged at the time of purchase. Orders may take up to 48 hours to process. In-Stock items will ship within 2-3 business days. Other items may require additional time to manufacture or obtain from suppliers. Notification of a delay in the availability of a product will be made at the time of purchase.

What About Sales Tax?

Orders picked up within or delivered to the following states (CA, TX, IL, IN, NC, SC, VA, MD, PA, MA, DC, MT,MO, NV, AZ, WA) will be charged state sales tax accordingly. Orders placed outside of the states mentioned above will be exempt from sales tax.